Privacy Policy

1. Introduction

This Privacy Policy explains how Ask4Edu (hereinafter referred to as 'the Company', 'we', or 'us'), in its capacity as data controller, processes personal data collected through its website www.ask4edu.ro, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Romanian Law no. 190/2018, and other applicable legislation.

By accessing and using our website, you acknowledge that you have read and understood this Policy and agree to the processing of your data as described herein.

2. Identity and Contact of the Data Controller

Ask4Edu is a professional learning and development brand providing corporate training, coaching, and personal development services. The Company operates under Romanian jurisdiction.

For questions or concerns regarding data processing, please contact:

Ask4Edu
Email: contact@ask4edu.com
Website: www.ask4edu.ro

3. Categories of Personal Data Collected

Depending on your interaction with our website, we may collect the following categories of data:
- Identification data: name, surname, email address
- Contact data: phone number, organization, position
- Technical data: IP address, browser type, device, screen resolution
- Behavioral data: pages visited, time spent, interactions with forms and buttons
- Marketing preferences: subscription status to newsletters or updates

4. Methods of Data Collection

Data is collected through:
- Contact forms voluntarily filled by users
- Newsletter subscription forms
- Cookie-based tools (see Cookie Policy)
- Interaction with social media plugins (LinkedIn, Facebook)
- Website traffic monitoring tools (e.g., Google Analytics)

5. Legal Basis for Processing

Processing is carried out based on one or more of the following legal grounds:
- Consent (Article 6(1)(a) GDPR): for sending newsletters and marketing communications
- Contractual necessity (Article 6(1)(b) GDPR): for responding to service inquiries
- Legal obligation (Article 6(1)(c) GDPR): for compliance with tax, accounting, or regulatory obligations
- Legitimate interest (Article 6(1)(f) GDPR): for improving services and ensuring site security

6. Purpose of Data Processing

Collected data may be processed for the following purposes:
- Responding to your requests and inquiries
- Providing requested services
- Managing subscriptions to email communications
- Performing statistical analyses and website optimization
- Supporting marketing and promotional activities
- Fulfilling legal obligations

7. Disclosure to Third Parties

We may disclose your data to trusted third-party service providers for:
- Website hosting and infrastructure (e.g., Wix)
- Analytics and tracking (e.g., Google Analytics)
- Social media and ad services (e.g., Meta/Facebook, LinkedIn)
- Email communications and automation (e.g., Mailchimp)

All third parties are contractually obliged to comply with data protection laws and to process data only under our instructions.

8. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), such transfers are based on:
- Adequacy decisions issued by the European Commission
- Standard Contractual Clauses (SCCs) approved by the Commission
- Other appropriate legal safeguards

9. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable laws. Upon expiration of the retention period or upon your request, we will securely delete or anonymize your data.

10. Data Subject Rights

In accordance with GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data ('right to be forgotten')
- Restrict or object to data processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a supervisory authority (e.g., ANSPDCP in Romania)

To exercise your rights, please contact us using the details in Section 2.

11. Data Security

We apply appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data. Measures include data encryption, secure servers, and restricted access protocols.

12. Automated Decision-Making

Ask4Edu does not process personal data through automated decision-making or profiling that produces legal or similarly significant effects.

13. External Links

Our website may contain links to external sites which are not governed by this Privacy Policy. We encourage you to review the privacy policies of those websites before submitting any personal data.

14. Updates to This Policy

This Policy may be updated periodically to reflect changes in legislation, technology, or business practices. The current version is always available on our website and includes the date of the last update.